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Air Conditioning - Air
Conditioning Lockout problem and Screen Lockout
 During
the first winter I owned the car (2002/2003) I became
aware of a fault with the automatic climate control.
When the temperature was below 0°C the automatic
feature would switch off leaving the heater to blow
steadily hot air. Pressing the "Auto" button
on both the dashboard or Sat Nav screen had no effect
- A small beep sounded when pressing the button and
the display was fixed at 23°C. It very quickly became
unbearably hot in the car.
See the following Movie :
 Air_con_lockout in the Multimedia Section
The ONLY way to rectify
this Lockout was to pull in at the side of the road
and restart the car - which on the Motorway/Autobahn/Heavy
Traffic is sometimes not practicable or possible, thus
requiring myself and passengers to drive with the window
open in the middle of winter. (Still it meant I could
also reset the faulty lights).
I repeatedly commented on this to my Dealer the first
month after taking delivery of my S-Type on 10/01/2003
:
| "I am also experiencing
a software problem with the air-conditioning. It
very often starts in defrost mode (because it is
now so cold) but I am not able to switch this mode
off. The temperature inside the car gets too hot.
The ONLY way I can adjust the temperature when this
happens is to switch the car off and start again,
or open the windows. This is surely not correct
- and just not possible when on the Autobahn ! Is
this a known problem ?" |
I was told I had the latest update to the Climate software
but my Air Conditioning continued to lockout so I continued
to write on the 11/08/2003 :
| "In addition, I also have
the Air-conditioning glitch - it switches off. This
happened many times when the outside temperature
was low in winter, and is now happening also when
the outside temperature is hot. It happened last
week.
When the Air-conditioning switches off I cannot
change the temperature settings. In winter the
interior becomes so hot I have to open a window.
The only way to reset the system is to stop my
car by the side of the road and switch the engine
off and on. This is totally unacceptable."
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I also mentioned it AGAIN in my letter to Mr. Joseph
Greenwell, Chairman and Chief Executive Officer, of
Jaguar UK on 15th April 2004. Still no comment.
I repeatedly asked my Dealer
to be informed of any upgrade. I was NEVER contacted
to inform me of any upgrade.
I finally had to take a copy of TSB
S412-05 (see Jaguar TSBs
: Technical Service Bulletins) in MYSELF to my Dealer
in MAY 2004 to get upgraded. I was with malfunctioning
Air Conditioning and no support from my Dealer since
November 2002. Since then the Air Conditioning has been
working but the screen occasionally malfunctions requiring
a restart - see below.
NOTE: One side-effect of "upgrading"
the Air-Conditioning/Satellite Navigation software is
the deletion of the 3D map display. That feature is
no longer available after this upgrade.
Navigation Screen Lockout
 Occasionally
my Navigation Screen has refused to start. The touch
screen works but there is NO DISPLAY. This is difficult
to show in an image - it looks just like the car is
switched off but you can see this fault very clearly
in this Movie :
Screen_lockout_1
Again the ONLY way to rectify this is to switch the
car off - and on again.
So if you see an S-Type at the side of the road - it
is probably resetting the Lights or Air Conditioning.
Or the Radiator is leaking. Or ... (See List
of Faults and Multimedia)
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The experience of
Swiss "Quality"
