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Choice of
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Choice of Seats ? - Sport
seats ordered, Sport seats paid for, Classic seats delivered.
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When I specified my car I wrote to my Dealer
to confirm my order which clearly
stated:
| ledersitze Sport 10/8
mit memory 1,130 |
I never noticed that when I collected my new
S-Type that the seats were incorrect. I double
checked the invoice and the price quoted for the
seats fitted to my new S-Type could ONLY be sport
seats. I came from a previous model S-Type with
Sport seats and the new seats were an improvement.
A few months later while looking at an S-Type
in the showroom I realised I had the wrong seats.
I immediately contacted my salesman and he replied
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Unfortunately, and as
far as I can judge it, your car is equipped
with the Classic 10/8 seat with memory for
Fr. 590.-
But to be sure, I would suggest you to show
me the car next time you are in Safenwil.
Of course we will then credit the difference
between both seats. |
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Sport or Classic ? |
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I was not happy with the offer of a 600 CHF refund
when buying a 100,000 CHF S-Type, and then being
left with the wrong seats. After many letters
and phone calls I found, when returning to collect
my car from a service, that my Dealer had replaced
my Classic seats for a 2nd hand pair of Sport
seats without informing me !
This was not the level of professionalism
I expected when purchasing a Premium automobile
from Jaguar.
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The experience of
Swiss "Quality"